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Introduction to Management

Soft skills training throughout the UK, including Manchester, Leeds, Birmingham, York, Carlisle, Newcastle, Sheffield, Glasgow, Edinburgh, Aberdeen, Derby, Norwich, Portsmouth, Swansea, Cardiff, Chester.  For overseas training and contracts, please call to discuss your requirements.

Introduction to Management - Course Outline

 

Target Audience

New supervisors and team leaders who are looking to provide management and leadership to their team, to ensure they build effective relationships at work and ensure maximum commitment and motivation to business performance.

 

What are Management Skills?

Management skills can be defined as certain attributes or abilities that an executive should possess in order to fulfil specific tasks in their organisation. They include the capacity to perform executive duties while avoiding crisis situations and promptly solving problems when they occur. Management skills can be developed through learning and practical experience as a manager. The skills help the manager to relate with their fellow co-workers and know how to deal well with their subordinates, which allows for the easy flow of activities in the organisation. 

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At Course Completion

After completing this course, students will be able to:

 

  • Develop the people management knowledge, skills and behaviours to ensure success in your role

  • Develop the effectiveness of your team and the achievement of business objectives and results

  • Communicate effectively to achieve business performance through teamwork, active listening and giving constructive feedback

  • Motivate and manage your team to meet business objectives and deliver results

  • Help staff solve problems that lead to under-performance

  • Develop a personal action plan for continued development in the workplace

 

Course Content

 

Your Role and Responsibilities

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  • What is required of you

  • The demands of your manager and team

  • Effective leadership skills

  • Personal leadership styles

 

People and Team Development

 

  • Set individual and team objectives that align with business goals

  • Build and motivate a successful team

  • How to delegate effectively and why it is important

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Effective Communication

 

  • Communicating for results

  • Active listening

  • How to give constructive feedback

 

Overcoming Problems

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  • Deal with difficult people and situations

  • Problem solving techniques

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Personal Development

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  • Prepare and develop a personal action plan to support your return to the workplace

 

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Course duration: one day

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